Effective Date: July 01, 2024

1. Introduction

Hawk Tours Dubai (“we,” “our,” or “us”) is committed to maintaining the privacy of personal information that you provide to us when using our website, www.hawktoursdubai.com (the “Website”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our Website. Your privacy is a top priority, and we take steps to protect your personal information according to strict standards of security and confidentiality.

2. Our Privacy Policy Promise

Your trust is our most important asset. We promise to:

  • Safeguard your information: We will protect the confidentiality of any information you share with us using secure practices.
  • Limit data collection: We will only collect the information necessary to deliver superior service and manage our business effectively.
  • Restrict access: Only authorized employees trained in proper data handling will have access to your information.
  • Ensure confidentiality: We will not reveal your information to any external organization without your consent, except as required by law.
  • Maintain control: We will share your information only with reputable companies when you express interest in their services. These companies must conform to our privacy standards.

3. Information We Collect

We may collect the following types of data:

  • Personal Identification Information: This includes your name, email address, phone number, and other details you provide when contacting us or making a booking. We do not knowingly collect personal information from children under the age of 13. Users under 18 must obtain parental or guardian consent before providing personal information.
  • Web Site Usage Information: We automatically collect IP addresses and website usage data, such as pages visited, the time spent on the site, and other analytics. This information helps us improve our website and understand how visitors use our services.

4. How We Use Your Information

We may use your information in the following ways:

  • Service delivery: To process your bookings and transactions and provide the services you request.
  • Communication: To send you updates, confirmations, and marketing communications.
  • Website improvement: To analyze usage patterns and enhance your experience on our Website.
  • Legal compliance: To enforce our Terms of Use or comply with legal obligations.

5. Cookies

Our Website uses cookies to enhance your browsing experience. Cookies help us analyze web traffic, personalize content, and improve our services. You can choose to accept or decline cookies. Most browsers automatically accept cookies, but you can modify your settings to decline them if you prefer.

6. Log Files

We use log files to track visitors’ interactions with our Website. These files may include information such as IP addresses, browser types, Internet Service Providers (ISP), referring/exit pages, and date/time stamps. This data is used for trend analysis, site administration, and demographic tracking.

7. Security

We implement stringent security measures to protect your personal information. This includes storing your data on limited access servers and using encryption technologies where necessary. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

8. International Data Transfers

As the Internet is a global environment, using the Internet to collect and process data involves the transmission of information on an international basis. By using our Website and communicating with us electronically, you acknowledge and agree to our processing of your data in this manner.

9. Third-Party Services

Our Website may contain links to third-party websites and services. These sites have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of any site you visit.

10. Your Rights

You have the right to:

  • Access, correct, or delete your personal data.
  • Restrict or object to the processing of your data.
  • Withdraw consent to our use of your data.
  • Request data portability to another organization.

To exercise any of these rights, please contact us. We will respond within one month of your request.

11. Children’s Privacy

We do not knowingly collect personal information from children under 13. If you believe your child has provided us with personal information, please contact us immediately, and we will take steps to remove such information from our records.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and we will notify you of significant changes through email or a notice on our Website. Your continued use of the Website after any changes indicates your acceptance of the updated policy.

13. Contact Us

If you have any questions, comments, or concerns about this Privacy Policy, please contact us at:

Hawk Tours Dubai
Email: [email protected]
Phone: +971 56 247 8655